My sales person was very courteous and professional. He also was very knowledgeable about the vehicle I was interested in purchasing. He took the time to explain all of the features on the vehicle and wasn’t in a rush. Even though I explained to him upfront that I didn’t intend to make a purchase on that visit as I had some financial issues that I needed to work through first. It was about a month later when I was prepared to make a purchase. I contacted Dino and he met me in the lobby, we looked at a pickup and couldn’t come to terms so I told him I’d wait until I had more money for a down payment. He called me back in a few weeks to tell me that that we’re new monthly discounts available on the model I wanted and I returned to the dealership and and purchased my new truck, which I couldn’t be happier with. I would definitely recommend Crews Chevrolet and would recommend Dino Schaefer.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Crews Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
I've had my car serviced at Crews since I moved to Hanahan over 2 years ago. It seems every time I leave I have a new issue, this past visit was for a oil change and top off nitrogen in my tires. When I left the car was pulling to the left. I checked the tire pressures and the left front was reading 37, the right front was 33, the Left back was 35 and the right back was 36. I had a alignment there last year and had no steering issues with my car before coming in . It feels like a balance weight came off.
Thank you for providing us with your feedback. Our team is dedicated to providing a great experience for customers and we would like to discuss this issue in greater depth. Please give us a call at your earliest convenience.
We had a wonderful experience. Everyone was polite and friendly. However the young man neber have us his name in the express side. He had dark curly hair. He didnt even offer a car wash. The lady who checked us out cause he went to lunch was polite and friendly. It was a good visit.
The advisor was extremely friendly, but I was told that the reason the ABS light would come on intermittently and the brakes would not function normally is because the brake fluid level sensor was bad, and it was $350 to fix. The sensor would not cause the ABS to quit working and the sensor costs maybe $25 and takes about 5 minutes to replace. My wife had taken the car in and dropped it off and apparently you guys thought you could get over on her. Just a typical B.S. mechanic move that will cause you guys to lose a customer.
David did an excellent job and knew everything about the vehicle I was purchasing. He has called twice to check on me and make sure if I have any questions he can answer. He should get salesman of the year!!!!
Kristoffer, we sincerely appreciate your feedback. Each employee is a valued member of the Crews Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
I had a marvelous car buying experience, Zeke and David are "Top Notch" sales persons. The whole staff looked after my every need and answer all questions, Scott and Michelle worked with me to ensure I obtain the best deal for my budget. Very family oriented and I would buy form there again.
Richard, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.