We are disappointed to learn of your experience here at Crews Chevrolet, but will take this opportunity to improve. Misti, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation.
This is the absolutely best dealership I have personally ever associated with, the most professional, courteous, and caring staff in all of Charleston,SC. It starts at the Management Level upon arrival...
Pleasantly surprised. My check engine light came on and I had my husband scan diagnostic and I knew what was wrong. When I got the call and text my Equinox was ready I went to pick it up. They resolved the issue and was what I already knew. 100% satisfied, plus they changed my oil and rotated tires as was promised when I bought my vehicle. I have, in the past with other dealerships been lied to about past vehicles. First positive experience in a long time. That speaks volumes! Thank you Crews Chevrolet..
Went in for a oil change and tire rotate. Did not put a oil sticker in the window, had to remind them of that. Also after getting home realized that the tires were not rotated, being that I have them marked. Very disappointed this time.
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.