Reviews

Great, as always.

No appointment fast service, I see them every 5 k 7 times great.next time 100 k about 6 weeks Will bet I'll love them again.

You guys are the best.Keep up the good work

Clean, courteous, and customer friendly

This was the first service on a 2022 Tahoe - Dealership broke one wheel stud and stripped 3 lug nuts. Tried to say it was because I had 1/4 inch wheel spacers on BUT it only happened one 1 wheel. The lug nuts put on for the 3 that were stripped did not match the ones on the Tahoe. The service advisor said give him a day or two and he will make it right. NEVER heard back from him. The entire buying process on this Tahoe was horrible. In the 4.5 months it took for it to come in, our salesman updated us ONE time. Then the ambient light sensor does not work (I had to bring it in TWO times for that and it’s STILL not fixed. The final straw was this issue mentioned above from the first oil change. This is BY FAR the worst dealership I have ever used in my life.

Great place to go buy and get vehicle serviced. I tell everyone I know to go buy from them. When you walk in the everyone greets you and ask can they help you with anything. If you want a pleasant car or truck buys experience you better go to crew’s Chevrolet.

Overall is was a great experience. The only issue was clear communication about total cost, prior to commencement of work. I had a clear estimate of the work to be performed when checking car in. Upon tech inspection several other issues were found. The service adviser called to provide this information and to receive authorization. When I asked the service adviser “what will the total cost now be?”, the amount provided, unfortunately, was only for the work the tech found during inspection and not a “total”, to include the estimated amount for the scheduled service the car was originally brought in for. Cost for the scheduled service was estimated to be 600.00 - 650.00. When service adviser called, the amount given was 1400.00 - 1475.00. When picking up car the total was just over $2000.00.

great service.

My scheduled service while I waited was completed quickly and properly.

Not a single proactive phone call from the service team. I called about car over a 48 hour period and was never able to get any answers.